Clinical Enroll
Legal

Privacy Policy

Effective Date: April 23, 2026  ·  Last Updated: April 23, 2026

The Hernandez Company, LLC DBA Clinical Enroll (“Clinical Enroll,” “we,” “our,” or “us”) operates the website located at clinicalenroll.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or contact us about our services.

This policy applies to visitors and business contacts who interact with clinicalenroll.com. Clinical trial participant data collected through our patient recruitment campaigns is handled under separate data processing agreements with our pharmaceutical and CRO clients and is not governed by this policy.

1. Who We Are

Clinical Enroll is a clinical trial patient recruitment agency. We work with pharmaceutical companies, contract research organizations (CROs), and clinical research sites to identify and recruit patient populations for clinical trials. Our services are business-to-business; we do not provide medical advice, diagnoses, or direct patient care.

Contact: The Hernandez Company, LLC DBA Clinical Enroll — clinicalenroll@gmail.com

2. Information We Collect

Information You Provide Directly

When you fill out a contact form, request a consultation, respond to our outreach, or otherwise communicate with us, we may collect:

  • Name and job title
  • Company or organization name
  • Business email address and phone number
  • Information about your clinical trial, study, or recruitment needs
  • Any other details you choose to include in your message

Information Collected Automatically

When you visit the Site, we and our third-party partners automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Date and time of your visit
  • Clickstream data and interaction events

This information is collected through cookies, pixel tags, and similar tracking technologies described in Section 5 below.

Information From Advertising Platforms

We run advertising campaigns on Meta (Facebook and Instagram), Google, and LinkedIn. When you interact with our ads or visit our Site after seeing an ad, these platforms may collect data through their respective tracking technologies (Meta Pixel, Google Ads tag, LinkedIn Insight Tag). The information collected by these platforms is subject to their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations
  • Provide, manage, and improve our services
  • Send service-related communications and follow-ups
  • Send marketing communications about Clinical Enroll's services (you may opt out at any time)
  • Measure and optimize the performance of our advertising campaigns
  • Analyze Site traffic and improve user experience
  • Comply with legal obligations and enforce our terms

We do not use your business contact information to make automated decisions that produce legal or significant effects.

4. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties.

We may share your information in the following limited circumstances:

Service providers: We work with trusted vendors who assist in operating our business, including our CRM platform, email delivery services, analytics providers, and advertising platforms. These vendors are contractually required to protect your information and use it only for the services they provide to us.

Business transfers: If Clinical Enroll is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on the Site.

Legal requirements: We may disclose information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Clinical Enroll, our clients, or the public.

With your consent: We may share information in other ways if you have given us explicit permission to do so.

5. Cookies and Tracking Technologies

We use the following tracking technologies on the Site:

Essential cookies: Required for basic Site functionality. These cannot be disabled without affecting core features.

Analytics cookies: We use Google Analytics to understand how visitors interact with the Site. This helps us improve content and navigation. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Advertising pixels: We use the Meta Pixel, Google Ads conversion tag, and LinkedIn Insight Tag to measure ad performance, build retargeting audiences, and optimize our campaigns. These tools may associate your visit with your profiles on those platforms if you are logged in.

Managing cookies: You can control cookies through your browser settings. Disabling cookies may limit certain Site features. You can also opt out of interest-based advertising through:

6. Data Retention

We retain your contact and inquiry information for as long as necessary to manage our business relationship with you and fulfill the purposes described in this policy. If you request deletion of your data, we will honor that request unless we are required to retain it for legal or compliance purposes.

7. Your Rights and Choices

Regardless of your location, you may:

  • Access: Request a copy of the personal information we hold about you.
  • Correct: Ask us to update or correct inaccurate information.
  • Delete: Request deletion of your personal information, subject to any legal retention obligations.
  • Opt out of marketing: Unsubscribe from our email communications at any time using the unsubscribe link in any email or by contacting us directly.
  • Data portability: Request that we provide your information in a commonly used, machine-readable format.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know the categories of personal information collected and the right to non-discrimination for exercising privacy rights. To exercise any of these rights, contact us at clinicalenroll@gmail.com. We will respond within 30 days.

8. A Note on Clinical Trial Participant Data

Clinical Enroll runs paid media campaigns on behalf of pharmaceutical companies and CROs to recruit patients for clinical trials. Landing pages associated with those campaigns collect health-related information from individuals expressing interest in participating in a clinical trial.

That data is collected and processed under:

  • Separate privacy notices displayed on each campaign landing page
  • Data processing agreements with the sponsoring pharmaceutical company or CRO
  • Applicable federal and state health data protection requirements

If you interacted with a Clinical Enroll patient recruitment campaign and have questions about how your information was handled, please contact us at clinicalenroll@gmail.com and identify the clinical trial or study in question.

9. Children's Privacy

The Site is intended for business professionals. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have inadvertently collected such information, we will delete it promptly.

10. Security

We use industry-standard technical and organizational measures to protect your information, including encryption in transit (HTTPS) and access controls on systems that store personal data. No method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security, but we take reasonable precautions to protect your information.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact:

The Hernandez Company, LLC DBA Clinical Enroll
Email: clinicalenroll@gmail.com

This privacy policy was last updated April 23, 2026. Clinical Enroll recommends having this document reviewed by qualified legal counsel, particularly as state privacy laws continue to evolve.